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How can we help?
Everything you need to set up your album, collect guest photos, and download every memory after the day. Can't find it? Contact us.
Prefer a quick walkthrough?
Try interactive guides to albums, QR codes, photos, and TV mode.
Explore guides & tips →Basics
Getting started
Create your album, print a QR card, and invite guests in minutes.
4 articlesGuests & QR
Guest uploads & QR codes
How guests scan and upload — no app, no login, every file kept full-res.
5 articlesAfter the day
Downloads & storage
Download the full album as a ZIP and extend your storage window anytime.
4 articlesPlans
Billing & plans
Plan limits, upgrades, receipts, and refunds — explained plainly.
5 articlesTrust
Privacy & security
Who can see your album, how data is handled, and how to delete it.
4 articlesFixes
Troubleshooting
Quick fixes for QR scanning, uploads that won't finish, and login issues.
4 articlesStill need a hand?
Send us a message and a real person will reply by email, usually within one business day.
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